EN
  1. Hurghada day trips
  2. Headout and Tiqets in Hurghada: an independent review

Headout and Tiqets in Hurghada: an independent review

Headout: strong on sea trips, attractions and spas · Tiqets: a short list of tickets and tours · both are agents for local suppliers

Headout and Tiqets are the two smaller platforms we use for Hurghada. Headout has a focused catalogue of the classic sea trips, attractions, spas, water sports and transfers, and in our checks it is often the lowest price for island boats and attraction tickets. Tiqets carries a short list: some desert safaris, diving and snorkeling trips, a water park, the Hurghada Museum and airport transfers. On both, the trip is run by a local supplier and the platform acts as the go-between.

Two platforms, two roles

Headout Tiqets
Size of the Hurghada catalogue Medium; a little under half of GetYourGuide's in our feeds Small, two to three dozen products
Strongest for Island boats, Dolphin House, semi-submarine, Dolphin World, spas, parasailing, water parks, transfers Hurghada Museum, airport transfers, a few safari and snorkel tours
Price level Often the lowest for sea trips and attraction tickets in our checks Close to the others; fewer options to compare
Who runs the trip Local supplier; Headout facilitates the purchase Local supplier; Tiqets is its intermediary
Cancellation Set per listing; the Hurghada tours we checked allowed free cancellation up to 24 h before Only where the product description says so
Pay later Offered on many experiences Check the listing
Reviews Shown on most popular listings Many Hurghada products have very few

Headout: the sea trips and attractions specialist

Headout's Hurghada range is narrower than GetYourGuide's but built around what most visitors book: Orange Bay and Giftun boats, Dolphin House, high-speed sea taxis, the Royal Seascope semi-submarine from Hurghada and Makadi, Dolphin World, the Grand Aquarium, parasailing and other water sports, Makadi Water World, and a long list of hammam and massage trips. It also sells airport transfers and some desert safaris and horse rides. Luxor, Cairo and longer trips are thin: a couple of products each.

Many Headout listings for Hurghada include hotel transfers from Hurghada town and either include or charge for pickup from Makadi, Sahl Hasheesh, El Gouna or Soma Bay. Read the "Exclusions" section: some local suppliers list a cash payment on the spot, for example a fee or a transfer supplement for outlying zones, that isn't part of the online price.

How Headout handles money and problems

  • Contract: Headout's terms say it isn't a tour agency; you buy from the supplier and Headout facilitates the purchase and the payment.
  • Checkout: the total can include a Headout service fee and other charges shown at checkout. Compare final totals when you compare platforms.
  • Cancellation: follows the listing. If you cancel within the rules, Headout refunds you once the supplier has returned the money to Headout. Refunds go to your original payment method; if that isn't possible, you can take Headout credit.
  • Headout Promise: if the venue closes unexpectedly, the local operator cancels, the guide doesn't show or a promised inclusion (entry, transfer) is missing, Headout offers a rebooking or a refund. You must contact support within 24 hours of the problem with your booking details and some evidence. It doesn't cover bad weather, traffic, late arrival or no-shows, and it doesn't cover injury or other costs.
  • Support: Headout promises 24/7 multilingual support by chat, phone or email.

Tiqets: a short list, used for specific things

Tiqets is strongest in cities with big museums and attractions. In Hurghada its list is short: a desert safari venue, diving and snorkeling trips, a water park, airport transfers, the Hurghada Museum with a guide and transfer, and a few tours. Its Luxor and Giza tours from Hurghada are often filed under Luxor or Giza rather than Hurghada.

Its terms are plain and worth knowing:

  • Tiqets acts as the supplier's intermediary; your agreement is with the supplier.
  • You can cancel only if the product description says so. Check before you pay.
  • Refunds can be requested up to 28 days after the date on your ticket, which helps if a supplier fails to turn up and you're home before you complain.
  • Suppliers sometimes charge a local tax on the spot that Tiqets can't collect for them.

Many Tiqets products in Hurghada have only a handful of reviews, so a high score may rest on one or two people. Don't read too much into it either way.

When to choose which

Headout is our first stop for the island boats, Dolphin House, the semi-submarine, Dolphin World and hammams, mainly on price. Tiqets fills gaps: the museum with transfer, a fixed-price airport transfer, the occasional snorkel trip not sold elsewhere. For anything long or unusual, such as two days in Luxor, Nile cruises, Mahmya, the monasteries or fishing, GetYourGuide has far more choice; see our GetYourGuide review.

On every trip page the live list mixes all three platforms, so you can compare the identical option before you commit.

Questions people ask

Is Headout legit for Hurghada trips?
Yes. Headout is a booking platform that sells trips run by local suppliers; you pay by card, the listing states inclusions and cancellation terms, and it offers 24/7 support. Check the supplier's details and recent reviews on each listing.
Can I cancel a Headout booking?
If the listing allows it, usually up to 24 hours before for a full refund. Headout passes on the refund once the supplier has refunded it, to your original payment method or as Headout credit if that isn't possible.
Does Headout charge extra fees?
Its terms mention a Headout service fee and other charges identified at checkout, and some Hurghada listings list cash payments on the spot in their exclusions. Compare the final checkout total and the exclusions, not the headline price.
What is the Headout Promise?
Headout's guarantee to fix or refund when things go wrong on its side or the supplier's: the venue closes, the operator cancels, the guide doesn't show or a promised inclusion is missing. You need to contact Headout within 24 hours of the problem; bad weather and late arrival are not covered.
Can I cancel a Tiqets booking?
Only if the product description says so. Tiqets' terms say cancellation depends on the supplier and that refunds can be requested until 28 days after the ticket date.
Why does Tiqets have so few Hurghada trips?
Tiqets is mainly an attraction-ticket site and works with fewer tour suppliers here. Its Luxor and Giza tours from Hurghada are often filed under those cities, so search there too.

Next to read

Sources

  1. headout.com — “Headout is not a travel or tour agency and does not provide such Experiences or Supplier Services on its own. When a User books an Experience on the Platform, it purchases the same directly from the Supplier.”
  2. headout.com — “applicable taxes and other applicable fees like the Headout service fee and any other fees/charges identified during check-out.”
  3. headout.com — “The Experience Guarantee applies when: (a) the experience or venue closes unexpectedly; (b) Our on-ground Partner cancels the Experience; (c) The guide does not show up for a guided Experience;”
  4. headout.com — “To avail the benefits under Headout Promise, You must (a) contact Headout Support within 24 hours of the issue;”
  5. tiqets.com — “We act as an intermediary of the supplier, which means that we offer you information on how to access what our suppliers have to offer.”
  6. tiqets.com — “Cancellation of tickets is only possible if we mention this in the product description.”
  7. tiqets.com — “Refunds can be requested until 28 days after the date for which your Tickets are valid.”